Branch Manager

Company Name: Surya Click
Department: Sales & Marketing
Designation: Branch Manager
Industry: Flooring, Laminates, Interior Building Materials & Project Sales

Job Summary

Surya Click is looking for a highly experienced and result-oriented Branch Manager with strong expertise in flooring project sales, project execution, architect relationship management, and OEM business development. The candidate will be responsible for developing business through architects, interior designers, OEMs, builders, contractors, consultants, and corporate clients.

The role requires extensive experience in handling flooring projects from lead generation and specification to quotation, negotiation, order closure, execution coordination, and final payment collection. The candidate must have a strong understanding of flooring products, project costing, commercial negotiations, and the complete project sales cycle.

Key Responsibilities

1. Flooring Project Sales & Execution Critical Requirement

• Identify, develop, and manage flooring projects across commercial buildings, corporate offices, hotels, hospitals, retail spaces, residential projects, and institutional segments.
• Handle the complete flooring project lifecycle, from lead generation and site visits to product specification, estimation, quotation, order closure, execution coordination, and payment collection.
• Develop strong relationships with project consultants, architects, interior designers, builders, contractors, PMC firms, and end customers.
• Understand project drawings, BOQs, flooring specifications, material requirements, site conditions, and project timelines.
• Coordinate with technical, installation, operations, logistics, and project execution teams to ensure timely project completion.
• Monitor project progress, resolve site-related issues, and ensure quality standards and customer satisfaction.
• Track project pipelines, upcoming tenders, commercial projects, and order conversion opportunities.

2. Architect & Interior Designer Relationship Management

• Develop and maintain strong relationships with architects, interior designers, design consultants, and specification teams.
• Conduct product presentations, technical discussions, sample demonstrations, and product specification meetings.
• Ensure Surya Click flooring products are specified in upcoming projects.
• Generate business through architect references, design consultations, project recommendations, and repeat orders.

3. OEM Business Development

• Identify and develop OEM customers and strategic business partnerships.
• Build relationships with manufacturers, furniture companies, modular interior companies, and other relevant OEM accounts.
• Understand OEM requirements, product specifications, pricing expectations, volumes, and supply schedules.
• Negotiate commercial terms and develop long-term business relationships to generate recurring revenue.

4. Branch Sales & Business Development

• Lead branch sales operations and achieve monthly, quarterly, and annual revenue targets.
• Develop and execute sales strategies for flooring projects, architects, OEMs, builders, contractors, and corporate customers.
• Identify new markets, business opportunities, and potential key accounts.
• Monitor sales pipelines, project conversions, order bookings, and revenue growth.

5. Team Leadership & Performance Management

• Lead, guide, and motivate the sales team to achieve business objectives.
• Allocate project and customer responsibilities and monitor sales team productivity.
• Train team members on flooring products, project sales, customer handling, and commercial negotiations.
• Review individual performance and implement corrective actions where required.

6. Commercial Management & Collections

• Prepare project quotations, BOQs, cost estimates, pricing proposals, and commercial offers.
• Negotiate pricing, margins, payment terms, and project contracts within company guidelines.
• Monitor project profitability, material costs, outstanding payments, and collection schedules.
• Ensure timely payment collection and effective management of customer credit.

7. Coordination & Reporting

• Coordinate with technical, installation, logistics, procurement, accounts, and senior management teams.
• Monitor material availability, dispatch schedules, installation timelines, and project completion status.
• Prepare regular reports on project pipelines, order bookings, sales achievements, customer visits, collections, and project profitability.
• Provide market intelligence, competitor updates, and business development plans to senior management.

Mandatory Candidate Requirements

• Proven experience in flooring project sales and end-to-end project handling.
• Strong exposure to architect, interior designer, consultant, builder, contractor, and OEM business development.
• Practical understanding of flooring materials, project specifications, BOQs, drawings, estimation, costing, and installation coordination.
• Experience managing commercial projects from initial enquiry through execution and final payment collection.
• Demonstrated ability to develop project-based business and achieve sales targets.
• Strong negotiation, client relationship management, team leadership, and commercial skills.

Preferred Industry Background

• Flooring and surface solutions
• Wooden, vinyl, SPC, LVT, laminate, engineered flooring, or related flooring products
• Interior building materials and decorative surfaces
• Commercial interior fit-outs and turnkey project businesses
• Architectural products and project-based sales

Key Performance Indicators (KPIs)

• Flooring project sales and revenue achievement.
• Number and value of new projects generated and converted.
• Architect and consultant specification business.
• OEM account acquisition and revenue growth.
• Project profitability and gross margins.
• Timely project execution and customer satisfaction.
• Collection efficiency and outstanding receivables.
• Growth in key accounts and repeat business.