Branch Manager

Grade

Manager to Vice President

Business Unit

Retail Banking

Department

Service Management

Reporting to

Cluster Head

Management Band

Junior Management

Division

Manager to Vice President

Key Responsibilities/ Accountabilities : -

Strategic/ Managerial Responsibilities

• Liability generation & New Business development (CASA acquisition)
• Cross Sell of various Third party products and Asset products
• Maintaining & deepening relationship with HNI customers

Core Responsibilities

• Profit & Loss and Balance Sheet Management of the branch
• Tracking and monitoring daily productivity and book movement of the
• branch
• Ensure Branch headcount budget are on-board
• Adherence of YES Values driven via Yes Personality standards & Work
• commitment
• Ensure Role clarity to employees in the branch and manage attrition
• Ensure that the BEST template is fully updated
• Ensure that BELT is conducted on timely basis
• Comply with Banks policies and processes
• Conduct customer engagement programs and marketing events.
• Drive Employee Engagement activities in the branch
• Thorough knowledge of daily banking operations and products and services
• Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch
• Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
• Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services
• Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards
• Ensure timely submission of MIS reports
• 100% allocation of Service RM codes and quarterly review.
• Training of KYC/AML on a monthly basis.
• Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

People Management or Self-Management Responsibilities

• Effective Team Management and building Team Spirit
• Learning & skill development of the team

Risk and Internal Control Responsibilities

• Ensure safety and security of Bank and customer's assets
• Ensure Audit related deliverables both internal and external are met as per the prescribed norms

Minimum Qualifications

Graduate/Post Graduate or MBA from a recognized

university/premium business schools

Professional Certifications

AMFI/NCFM/IRDA certifications will be an added advantage

Skills

• Strong written and verbal communication skills
• Fully conversant with MS Office
• Excellent networking & interpersonal skills
• Strong Decision making ability
• Ability to manage complex client situations
• Sensitive to issues of confidentially and compliance
• Strong sense of accountability and self-initiative
• Good Market knowledge of Retail Banking or Consumer Banking or
• Branch Banking
• Good knowledge of regulatory guidelines

EXPERIENCE

Years of Experience

• Graduate/Postgraduate with 8-14 years of relevant experience in operations, client servicing or sales role
• Knowledge of core banking systems and processes will be an added advantage
• Must necessarily come from Banking Organizations with minimum 2 years as Branch Head

BEHAVIORAL COMPETENCIES : -

Core Competencies : -

• Customer Focus
• Listens to and demonstrates an understanding of customers stated needs
• Delivers customer value through timely and quality execution
• Develops an understanding of problems and employs existing or new methods to find solutions
• Professional Entrepreneurship
• Takes proactive and constructive action at work with little or no direction from others
• Displays responsibility for problems, initiatives and tasks that lie within the domain of own role
• Drive for Results
• Seeks to understand the rationale for key decisions and understands implications for own role/ actions
• Displays a sense of urgency to deliver outcomes as per stated timelines
• Reacts to challenges by displaying an optimistic demeanor
• Influence and Impact
• Uses simple persuasion techniques to achieve the desired result action commitment from others
• Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset
• Quality Focus
• Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
• Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement
• Lead the way
• Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates
• Translates the Banks vision to own sphere of work and defines plan for achievement of the growth and scale objectives
• Actively seeks, identifies and promotes opportunities to try out new ideas
• Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand
• Lead and Develop people
• Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance
• Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority
• Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support
• Enables Change
• Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches
• Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition
• Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxiety

Technical Competencies

• He should have understanding of basic MS office & other basic software

The Jaipur drive is scheduled on 13th October, and the Surat drive is scheduled on 22nd October.

Jaipur Address:
Riddhi Siddhi Complex,
Ashok Marg, Near Ahinsa Circle,
C-Scheme, Jaipur 302001

Surat (Adajan) Address:
Yes Bank Ltd, Shop No. 12A, 14 & 15,
Ground Floor, Silver Point,
Near Galaxy Circle, Pal Adajan,
Surat, Gujarat 395009

Timing: 10 AM to 3 PM