Branch Manager
Invest Gold General Finance · Thrissur · onsite · Posted 30d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Location: Thrissur
Job Summary
As Branch Manager you own everything that happens at your branch - the loan book, the team, the customer experience and the compliance record. You will lead a small team of appraisers and relationship executives, approve gold and personal loan proposals within your authority, and be the person customers ask for when something needs a decision.
Responsibilities
- Lead daily branch operations, cash management and vault procedures
- Review and approve loan proposals within delegated authority, maintaining portfolio quality
- Coach appraisers and executives on valuation accuracy, documentation and customer handling
- Grow the branchs gold, personal, Mahila and consumer loan book against monthly targets
- Ensure strict adherence to RBI norms, KYC requirements and internal audit standards
- Resolve escalated customer queries and maintain relationships with key local customers
Requirements
- 5+ years in NBFC, banking or gold loan operations, with at least 2 in a supervisory role
- Sound understanding of gold appraisal, loan documentation and recovery practice
- Graduate in any discipline; a finance or commerce background is an advantage
- Fluency in Malayalam and working English
- A clean compliance record and strong local customer orientation
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceGold LoanCustomer QueriesCustomer HandlingPersonal LoanLoan DocumentationBankingCustomer OrientationInternal AuditConsumer LoanCash ManagementoperationscomplianceKYCfinanceBranch OperationsNBFC