Branch Manager

Role & responsibilities

• Manage the overall operations and business performance of the gold loan branch.
• Achieve monthly and annual business, disbursement, collection, and revenue targets.
• Build and maintain strong relationships with existing customers while developing new customer segments and local business opportunities.
• Monitor overdue accounts, follow up with customers for timely repayments, and support collection and recovery activities.
• Monitor competitor activities and local market trends to identify opportunities for business growth.
• Monitor daily branch activities, MIS, business reports, collections, portfolio quality, and employee productivity.
• Ensure accurate assessment of gold purity, weight, valuation, and applicable loan-to-value (LTV) as per company policy.

Perks and benefits

Provident fund, Employee state insurance, Sales incentives