Branch Manager

Job Title

Branch Manager (Gold Loans)

Responsibilities

• Responsible for business growth, newcustomer acquisition, customer service, overall branch operations compliance.
• Drives field marketing and continuouscustomer acquisition engagement in catchment area to meet branch targetsfor gold loans and other financial products.
• Maintains portfolio quality by trackinggold quality and ROI.
• Ensures valuation, process compliance,timely system approvals for loans.
• Coordinates with audit teams; maintainsregisters and displays.
• Follows up for interest collections tocontrol NPAs; handles auctions.
• Monitors team's activities across goldloans, cash, documents, leads generated and new customer acquisition.
• Coaches, mentors, and trains team;provides timely feedback and motivation.
• Maintains branch infrastructure andhygiene standards.

Desired Candidate Profile

• Candidate with minimum 5Years of experience in Banking Financial services can be looked at forthe role.
• Prior Gold Loan Team Handling experience will be preferred.

Overview

In summary, the Branch Manager oversees end-to-end branch operations, business growth, compliance, portfolio quality and team performance. Key responsibilities include operational management, business acquisition and collections, compliance and infrastructure upkeep, team leadership and motivation.

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