Branch Manager

Company Description Texas Review is recognized as one of India's leading coaching centers for standardized tests such as GRE, GMAT, IELTS, TOEFL, SAT, and PTE, and as a trusted consultant for immigration and overseas education. With over 50,000 learners supported, the organization focuses on making international education more accessible and affordable through strategy-based classes led by qualified trainers. A dedicated team of counselors manages university admissions and visa processes for destinations including the USA, UK, Australia, Canada, New Zealand, France, and Germany. Texas Review also provides immigration and visa services for countries such as Canada, Australia, Germany, Hong Kong, and New Zealand, supported by case officers who track the latest country-specific requirements. The company operates multiple branches across Hyderabad, Guntur, and Vijayawada, offering learners convenient access to in-person guidance and support.
Role Description This is a full-time, on-site Branch Manager role based in Kochi. The Branch Manager will oversee day-to-day branch operations, including managing staff, ensuring quality delivery of coaching and counseling services, and meeting enrollment and revenue targets. Responsibilities include monitoring performance metrics, implementing process improvements, coordinating with central teams on marketing and admissions, and maintaining compliance with organizational policies. The role also involves mentoring team members, addressing learner and parent queries, and representing the branch in local outreach activities to strengthen Texas Review's presence in the region.
Qualifications

• Leadership and team management skills, with the ability to supervise, motivate, and develop branch staff.
• Operational and administrative skills, including workflow management, scheduling, and process implementation.
• Customer service and relationship management skills to handle learner and parent interactions professionally.
• Sales and business development skills, with experience in meeting targets and supporting local marketing initiatives.
• Strong communication skills in English; proficiency in local languages of Kochi is an advantage.
• Analytical and problem-solving skills to interpret performance data and address operational challenges.
• Bachelor's degree in business, management, education, or a related field; a master's degree is preferred.
• Prior experience in branch management, education services, test prep, or overseas consultancy is highly beneficial.
• Comfort working with basic digital tools and CRM or management software.
• Ability to work on-site in Kochi and adapt to a dynamic, target-driven environment.