Branch Manager

Company Description

Star Health & Allied Insurance Co. Ltd., headquartered in Chennai, is India's first standalone health insurance company, operational since 2006. The company offers innovative insurance products across health, personal accident, and travel domains, catering to a wide range of customer needs. With over 14,000 employees and 800+ branch offices across India, they have covered more than 16.9 crore lives and manage claim settlements averaging over ₹4 crore every hour. Star Health is dedicated to customer service, providing cashless treatment in 14,000+ network hospitals, multilingual support, and innovative digital solutions for seamless user experience. Their focus on quality healthcare, customer assistance, and cutting-edge technology sets them apart in the insurance industry.

Role Description

This is a full-time on-site role based in Birbhum for a Branch Manager. The Branch Manager will oversee day-to-day operations at the branch, ensuring smooth workflows and the achievement of business goals. Responsibilities include setting sales targets, managing branch functions, building client relationships, leading and motivating the team, and ensuring compliance with company policies. Additional duties may involve overseeing claim processing, monitoring customer satisfaction, and generating relevant reports to analyze branch performance.

Qualifications

• Strong leadership and team management skills with the ability to motivate and guide staff.
• Proficiency in sales and business development strategies to achieve targets.
• Knowledge of operational processes, compliance guidelines, and report analysis.
• Excellent communication and relationship-building skills for engaging with clients and stakeholders.
• Problem-solving abilities and decision-making skills under pressure.
• Prior experience in insurance, financial services, or related fields is preferred.
• Bachelor's degree in Business, Finance, or a related discipline; postgraduate qualifications are a plus.
• Proficiency in local language(s) is highly desirable.