Branch Manager

An upcoming NBFC is looking for Branch Mangers and Assistant Branch mangers with NBFC/Nidhi/FPC/Bank experience.

Retired Bankers, Retired Government Employees, Candidates with Gap in Career etc also who can handle below profile can also apply

Role & responsibilities

• Manage the overall operations and business performance of the assigned branches (Sasthamangalam,Kesavadasapuram, Attingal or Pettah)
• Drive Gold Loan and other lending business through customer acquisition, local market development and relationship management.
• Achieve monthly business, disbursement, collection and profitability targets.
• Lead, motivate and monitor branch staff to ensure productivity and service quality.
• Build strong relationships with customers, local businesses and community networks.
• Ensure proper customer onboarding, KYC, documentation, gold appraisal and loan processing as per company policies.
• Monitor repayments, overdue accounts and collection performance while maintaining portfolio quality.
• Ensure strict adherence to RBI regulations, company policies, internal controls and operational procedures.
• Maintain high standards of customer service, branch discipline and professional conduct.
• Prepare and review branch MIS, daily performance reports and business forecasts.
• Identify local business opportunities and implement branch-level growth initiatives.
• Coordinate with the Regional/HO team on business, operations, compliance and manpower requirements.

Preferred candidate profile

• Graduate in any discipline; candidates with MBA/PGDM or relevant financial-services qualifications will be preferred.
• 36 years of experience in branch management, Gold Loan, NBFC, banking, microfinance or retail financial services.
• Prior experience in Gold Loan / secured lending will be an advantage.
• Proven ability to achieve business and collection targets.
• Strong leadership and team-management skills.
• Good understanding of KYC, lending operations, collections and compliance.
• Strong customer relationship and local-market development skills.
• Excellent communication, negotiation and problem-solving abilities.
• Comfortable working with business targets and performance metrics.
• Candidates with strong knowledge of the Thiruvananthapuram and Attingal markets will be preferred.
• Must demonstrate integrity, professionalism and a strong customer-first approach.

Perks and benefits

• Competitive salary based on experience and suitability.
• Performance-based incentives linked to business and branch performance.
• Career growth opportunities within a growing NBFC.
• Opportunity to manage and develop an independent branch team.
• Structured exposure to Gold Loan, lending, collections and branch operations.
• Professional work environment with opportunities for continuous learning.
• Recognition and rewards for high-performing employees.
• Attractive growth opportunities based on performance and leadership capability.

Work Locations: Sasthamangalam, Attingal, Pettah & Kesavadasapuram, Thiruvananthapuram.

We have other vacancies for Relationship Executives also