Branch Manager

The Branch Manager - Sales will oversee all aspects of branch operations, including sales, accounts, dispatch, and overall management. The role requires a dynamic leader with strong sales acumen, the ability to manage multiple teams, and the capability to drive the branch's growth in line with company objectives.

Key Responsibilities:

Sales Management:

• Develop and implement sales strategies to achieve branch sales targets.
• Lead, mentor, and motivate the sales team to meet and exceed targets.
• Maintain relationships with key clients, dealers, and distributors to enhance sales growth.
• Identify and capitalize on new business opportunities within the region.
• Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
• Operations Management:
• Oversee day-to-day operations of the branch, ensuring efficiency and compliance with company policies.
• Coordinate with the dispatch team to ensure timely delivery of products to customers.
• Manage inventory levels to meet customer demand while minimizing costs.
• Ensure all operational activities are aligned with the companys strategic goals.
• Accounts Management:
• Supervise the accounts team to ensure accurate and timely financial reporting.
• Monitor branch budgets, expenses, and financial performance.
• Ensure compliance with all accounting standards and regulations, including GST and other statutory requirements.
• Review and approve invoices, payments, and other financial documents.
• Work closely with the finance department to resolve any accounting-related issues.
• Team Leadership:
• Manage, train, and develop branch staff across sales, accounts, and operations.
• Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
• Conduct performance evaluations and provide feedback to team members.
• Customer Relationship Management:
• Ensure high levels of customer satisfaction by addressing and resolving customer issues promptly.
• Implement customer service best practices to retain and expand the customer base.
• Collect and analyze customer feedback to enhance service delivery.
• Compliance and Safety:
• Ensure the branch adheres to all company policies, industry regulations, and legal requirements.
• Implement and monitor health and safety procedures within the branch.
• Reporting:
• Prepare and submit regular reports on branch performance, sales achievements, and operational metrics to senior management.
• Analyze branch data to identify trends, areas for improvement, and opportunities for growth.

Qualifications:

• Education: Bachelors degree in Business Administration, Sales, Marketing, or related field.
• Experience: Minimum of 5-7 years of experience in a sales management role, preferably within the steel or manufacturing industry.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proven track record of achieving sales targets and driving business growth.
• Solid understanding of financial management, including budgeting, accounting, and GST compliance.
• Ability to multitask and manage various branch functions simultaneously.
• Proficiency in MS Office and familiarity with ERP systems.