Branch Manager - Bhavnagar
Aditya Birla Group · Not specified · onsite · Posted 61d ago
About a minute. You'll make an account on the way through.
About this role
Job Description
1) Job Purpose:Write the purpose for which the job exists (in 2-3 lines)(Max 1325 Characters) |
Support the Branch Manager in driving daily business, supervising frontline staff, ensuring operational excellence, and maintaining compliance, portfolio discipline and customer experience at the branch |
2) Dimensions:Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. | |
New Relationship | Develop local partnerships and community connects to support branch acquisition and renewals. |
Managing Existing Relationship | Supervise GLOs, Valuer and CSE run daily huddles, allocate workloads and review productivity. |
Structuring new Transactions | Ensure correct documentation, system entries, and LTV application for new and renewal cases. |
Compliance of regulatory guidelines | Enforce process adherence across KYC/AML, valuation SOPs, vault protocols and audit readiness. |
Portfolio monitoring | Track renewals, overdues, and risk flags support timely collection actions and issue resolution. |
3) Job Context & Major Challenges:Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section(Max 3975 Characters) |
Organization Context Aditya Birla Capital Limited (NBFC) is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep'25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores. ABCL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division. ABCL is rated AAA by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII. Business Context Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management. Job Context: ABM ensures consistent execution of branch processes while balancing sales push and risk controls acts as second-in-command for business and governance. Key Challenges:
|
4) Key Result Areas:Writethe key results expected from the job and the supporting actions for each of these key result areas (For most jobs typically there could be 4- 7 key result areas)-Maximum 10 KRAs can be updated | |
Key Result Areas (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) |
Business Support & Acquisition | Assist in lead generation, conversion, renewals and local outreach initiatives. |
Operational Excellence & Process Adherence | Drive SOP adherence in documentation, valuation coordination and vault operations. |
Portfolio & Risk Management | Monitor early buckets, LTV adherence and coordinate with collections as per guidelines. |
Customer Service | Ensure prompt query resolution and standardized branch experience. |
Team Supervision & Productivity | Run daily huddles, MIS tracking and on-the-job coaching for frontline roles. |
5) Job Purpose of Direct Reports:Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) |
No Direct reports |
6) Relationships:Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with to deliver the job objectives | ||
Relationship Type (Max 80 Characters) | Frequency | Nature (Max 1325 Characters) |
Internal | ||
Branch Manager | Daily | Planning, reviews, escalations and governance. |
Risk/ Policy/ Audit/ Compliance | Weekly/Need-based | Clarifications, observations and closures. |
IT & Marketing | Need-based | System support, campaigns and lead flows. |
Branch Manager | Daily | Planning, reviews, escalations and governance. |
External | ||
Customers | Need-based | Service support, renewals, grievance handling. |
Vendors/Security Partners | Need-based | Vault and facility support. |
Sourced from foundit
Skills
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Industries
Employee ratings
2,383 reviews
Culture
3.9
Career growth
3.5
Work-life
4.0
Employees rate it well for
Find them on