Branch Manager and sales officer

Company Description Finova Capital is a non-banking financial company (NBFC) licensed by the Reserve Bank of India, headquartered in Jaipur. The organization focuses on providing loans to urban and rural customers, especially micro and small businesses, to support new ventures and the growth of existing enterprises. Founded in 2015, Finova is a young and expanding company with a mission to transform credit delivery to unorganized, unreached, and underserved segments. The company believes that enabling micro and small enterprises can significantly contribute to India's economic growth and uplift communities. Finova is committed to offering finance at a reasonable cost in a transparent and responsible manner to financially excluded MSME sectors.
Role Description The Branch Manager and Sales Officer will oversee branch operations and drive business growth through effective sales and customer relationship management. This full-time role is on-site and based in Bulandshahr location, where the individual will lead branch staff, ensure compliance with company policies, and manage loan processing and documentation. Day-to-day responsibilities include sourcing new customers, assessing creditworthiness of applicants, monitoring loan portfolios, and meeting sales and collection targets. The role involves engaging with local micro and small businesses, promoting Finova's loan products, resolving customer queries, and maintaining accurate records and reports. The Branch Manager and Sales Officer will collaborate with regional teams to implement sales strategies and uphold high standards of service and transparency.

Qualifications

• Candidates should possess strong sales, business development, and customer relationship skills, preferably in financial services or lending to MSMEs.
• Candidates should possess branch operations, team leadership, and performance management skills to effectively run an on-site branch.
• Candidates should possess credit assessment, risk evaluation, and basic financial analysis skills for prudent loan decision-making.
• Candidates should possess communication, negotiation, and problem-solving skills to interact with diverse customers and stakeholders.
• Candidates should possess skills in documentation, record-keeping, and compliance with regulatory and company policies.
• Bachelor's degree in finance, business, commerce, or a related field is preferred; relevant NBFC or banking experience is an advantage.
• Knowledge of local markets and MSME segment in and around Bulandshahr, with willingness to conduct field visits as required.
• Ability to work with basic computer applications and loan management systems; proficiency in English and local language is beneficial.