Branch Head

Role & responsibilities

• Direct all operational aspects including sales, distribution, underwriting, collections, operations, customer service, human resources and administration.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Bring out the best of branchs personnel by providing training, coaching, development and motivation.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

Preferred candidate profile

Any Graduate

6+ years relevant experience in handling LAP/Mortgage/HL products

Must have experience in team handling