Branch Head

• Directing all operational aspects including sales, distribution, underwriting, customer service, human resources, administration and in accordance with the company objectives
• Meeting income objectives of the branch including portfolio management (retail loans)
• Providing training, coaching, development, and motivation for branch personnel
• Developing forecasts, financial objectives, and business plans.

We are looking for a Branch manager to assign and direct all work performed in the branch and to supervise all areas of branch operation. You will drive business, manage staff.

Key Accountabilities:

• Directing Sales Team to achieve Goals.
• Managing and monitoring branch.
• Maintaining productivity/profitability.
• Ensuring on-time collections.
• Ensuring customer satisfaction.

Responsibilities:

• Direct all operational aspects including sales, distribution, underwriting, collections, operations, customer service, human resources and administration.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Bring out the best of branch's personnel by providing training, coaching, development and motivation.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

Education:

• Graduate in any discipline
• Post graduate in business or sales will be preferred