Branch Head Retail Branch

Role & responsibilities

• Drive ACH activation for customers as per defined targets.
• Ensure desired audit ratings and timely ATR submission in the audit portal.
• Maintain DWM discipline through daily reporting and adherence to operational standards.
• Handle exceptions related to KFS upload and CSS creation within defined TAT.
• Achieve fee-based business targets (HI, AFC, MI) and investment business targets (FD, MF).
• Deliver loan business targets (PAPQ, Suvidha, Wheels Loan) as per annual plans.
• Ensure timely PDD updation (RC, Invoice, Insurance) within SLA.
• Improve QRC resolution within TAT to enhance customer satisfaction.
• Ensure timely file movement/dispatch to RMC before the 20th of the next month.
• Build and mentor branch team for performance excellence and compliance adherence.

Interested candidates may share their resumes at the email address mentioned below: [email removed]