Branch Head - Gold Loan

Role & responsibilities

• Lead branch staff
• Set targets and monitor individual productivity
• Train team on sales, compliance, and customer handling
• Ensure discipline and daily operational efficiency

Functional Responsibilities

• Achieve branch AUM, revenue, and disbursement targets
• Manage end-to-end gold loan lifecycle
• Ensure accurate gold appraisal and secure custody
• Maintain RBI-compliant documentation and processes
• Track collections, overdues, and auction pipeline
• Maintain audit readiness (cash, gold, CCTV checks)
• Drive local marketing and sourcing