Branch Customer Service & Delivery Officer (BCSDO)

Job description

We are looking for suitable candidates for BCSDO- Banking operation Executive role in Dadar (Mumbai), Maharashtra. 30 to 45 days or Immediate joiners preferred.

Salary up to 4 LPA upto. If interested, please share resume at [email removed] / [email removed] with mail subject line as -"BCSDO_ Dadar"

Also directly connect with RH - Jyothilakshmi Iyer ([phone removed])

Department: Operations

Job Role: Branch Customer Service & Delivery Officer (BCSDO)

Locations: Dadar

Address: Jana Small Finance Bank, shop no 7,8 Ground Floor, Raj Aditya Bldg, Kashinath Dhuru Marg, Agar Bazar, Dadar west, Mumbai - 400028

Role & responsibilities

• Transaction Handling: Performing daily cash and non-cash banking transactions with speed and accuracy.
• Customer Service: Providing general banking information, resolving customer queries promptly, and ensuring a positive, professional experience to foster loyalty.
• Operational Support: Assisting with branch operations, which may include tasks related to gold loan processing, disbursement processes, and verifying loan reports.
• Sales & Cross-selling: Identifying opportunities to promote and cross-sell other banking products and services.
• Compliance & Accuracy: Maintaining high standards of accuracy in all processes and ensuring compliance with banking procedures.
• Loan Processing: Loan disbursement processing, LAP, Hosing loan, Gold loan, Individual loan.