Branch Commercial Coordinator (Off-Roll) Kolkata (Male)

Qualification: B.Com
Position: Branch Commercial Coordinator Off-Roll
Reporting To: Branch/Commercial Manager
Location: Branch

1. Sales Order Management

• Manage and maintain sales orders received from customers/dealers.
• Ensure timely booking and processing of sales orders in the system.
• Verify order details including customer name, product, quantity, price, delivery terms and required documentation.
• Coordinate with Sales, Warehouse/Logistics and Finance teams for smooth order execution.
• Track pending/open orders and highlight delays or exceptions to the concerned team.
• Maintain proper records of cancelled, amended and completed sales orders.

2. Sales MIS & Reporting

• Prepare and maintain daily/weekly/monthly Sales MIS.
• Track sales orders, billing, dispatch, pending orders and order fulfilment status.
• Provide branch-wise/customer-wise/product-wise sales data as required.
• Ensure accuracy and timely submission of MIS to the reporting manager.
• Reconcile MIS data with system records and highlight discrepancies.
• Support management with required sales and commercial reports.

3. Internal Coordination

• Coordinate with Sales, Finance, Warehouse, Logistics and Customer Service teams for order-to-delivery activities.
• Follow up with concerned departments for pending orders, billing, dispatch and documentation.
• Communicate order-related issues to the Sales/Branch team and ensure timely resolution.
• Support branch team in day-to-day commercial activities.

4. Commercial Documentation

• Maintain proper records of sales orders, invoices, delivery documents and other commercial documents.
• Ensure completeness and accuracy of documents before processing.
• Support Finance team in resolving invoice/order-related queries.
• Maintain systematic filing and retrieval of branch commercial records.

5. Data Accuracy & Process Compliance

• Ensure accurate entry and maintenance of sales and order-related data.
• Follow company SOPs and defined commercial processes.
• Avoid duplication, incorrect booking and incomplete order information.
• Maintain confidentiality of customer, sales and commercial information.

6. Additional Branch Support

• Provide administrative/commercial support to the Branch Sales team as required.
• Assist in preparing presentations, reports and management data.
• Support new process/system implementation at branch level.
• Perform other commercial coordination activities assigned by the reporting manager.Role & responsibilities

Preferred candidate profile