Branch Collection Officer - Distribution

Customer Follow-Ups: Contact borrowers with overdue payments via phone calls, SMS, emails, or field visits Delinquency Management: Handle soft-bucket Record Keeping: Update daily recovery actions, customer feedback, and payment commitments accurately in the CRM or collection database. Regulatory Compliance: Adhere strictly to the Reserve Bank of India (RBI) guidelines and fair practices code for debt collection, avoiding harassment or abusive behavior.