Bpo Executive

Key Responsibilities

• Make outbound calls to prospective customers and generate sales opportunities.
• Explain company products and services clearly to customers.
• Follow up with leads and maintain regular communication.
• Understand customer requirements and provide appropriate solutions.
• Achieve monthly and quarterly sales targets.
• Maintain accurate records of customer interactions in the CRM system.
• Handle customer queries and objections professionally.
• Coordinate with internal teams to ensure smooth customer onboarding.
• Build and maintain strong customer relationships.

Required Skills

• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Basic computer knowledge and CRM handling skills.
• Ability to work in a target-driven environment.
• Positive attitude and customer-focused approach.
• Good listening and problem-solving skills.