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    Job · 11383109

    MALtech Solutions logo

    BPO/Call Center Director (US Process)

    MALtech Solutions · Pune · onsite · Posted 70d ago

    ₹16.0L - ₹20.0L PA12–16 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Director – Call Center Operations (US Process)
    Oversee end to end International VOICE BPO operations
    16+ years overall& 6+ years of relevant experience.
    Only US/UK process experience.
    Graduation is must
    Must have managed 200+ FTE
    Salary upto 20 LPA

    Sourced from naukri

    Skills

    People managementoperations team handlingCall Center ManagementAttrition Managementcontact center managementteam managementOperations ManagementbpoSLA ManagementPnl ManagementShrinkage ControlContact Center OperationsProcess Management

    About MALtech Solutions

    MALtech Solutions logo

    MALtech Solutions

    Chennai

    IN

    ₹3.3L PA avg

    Avg at MALtech Solutions

    ₹16L – ₹20L PA

    This role

    About

    VitalTech Solutions is your trusted solution for Vital Technology, Marketing and Talent Solutions. We are committed to helping businesses capitalizing on power of technological innovation and ideas for driving their growth. Our journey over the years has been dedicated to supporting our clients in achieving their strategic business objectives.VitalTech Solutions can bring a formidable mix of domain expertise, unparalleled knowledge and many years of industry experience to resolve clients needs effectively. We engage in interactive collaborations with our clients over the course of projects to offer quality services and better savings.If you are looking for a competitive advantage in your industry with innovative technology, marketing and talent solutions, VitalTech Solutions is your best bet! Come and visit us to explore new roads towards a better future for your business or your career with us.

    Employee ratings

    10 reviews

    4.5/ 5

    Culture

    4.5

    Career growth

    4.4

    Work-life

    4.8

    Employees rate it well for

    Work-Life Balance46Skill Development46

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    BPO/Call Center Director (US Process) · waiting for your command