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    Job · 17322483

    3i Infotech logo

    Bpo Associate - Customer Service

    3i Infotech · Mumbai · onsite · Posted 40d ago

    ₹2.2L - ₹2.5L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    *Key Responsibilities:*


    • Handle customer queries, complaints & service requests
    • No Sales, No Targets, No Pressure.
    • Deliver professional and timely resolutions
    • Work on CRM tools. (Salesforce/SAP)
    • Maintain accurate call logs and reports.
    • Rotational Shifts, Rotational Offs. (Day Shift for Females)


    Please WHATSAPP HR Vishal on [phone removed].


    *What Were Looking For:*


    • Excellent communication skills
    • Customer-first attitude
    • Ability to work in a 24x7 rotational shift environment

    *Location:* Vashi -Navi Mumbai


    *Interested candidates can come for F2F interviews : *


    **Location - 3i-Infotech Ltd, Tower No.5, 5th Floor, International Infotech Park, Vashi Navi Mumbai - 400703 .


    Our USPs :


    • Opportunity to work for Public Listed company.
    • Salary - Every 1st of the month
    • PF, Gratuity, Insurance, etc

    Sourced from naukri

    Skills

    Customer ServiceCustomer CareInbound ProcessSolving QueriesDomestic BPOInbound CallsFresher HiringCustomer QueriesCustomer HandlingDomestic Processbpovoice process

    About 3i Infotech

    3i Infotech logo

    3i Infotech

    IT Services & Consulting

    1.6k+

    employees

    1993

    33 years old

    Navi Mumbai, Maharashtra

    US

    ₹5.3L PA avg

    Avg at 3i Infotech

    ₹2.3L – ₹2.5L PA

    This role

    About

    3i Infotech delivers a wide array of IT services and software solutions, enhancing operational efficiency across various industries globally since 1993.

    Industries

    IT Services & ConsultingBPO/KPO

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    2.9

    Career growth

    3.1

    Work-life

    3.6

    Employees rate it well for

    Work-Life Balance34Overall Company34

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Bpo Associate - Customer Service · waiting for your command