BPM

Job Description : SOP / Internal Audit / Process Mining Specialist

Location: Gurgaon
Employment Type: Permanent | Full-Time

We are looking for professionals with experience in SOP documentation, Internal Audit (IA), and process mining/process modelling tools such as SAP Signavio, ARIS, IBM Blueworks Live, etc. Candidates with a combination of SOP and IA exposure will be preferred; however, candidates with strong process modelling and BPM tool experience may also be considered.

Key Responsibilities:
• Prepare, review, and update Standard Operating Procedures (SOPs) and process documentation.
• Support Internal Audit assignments by reviewing process controls and identifying operational gaps.
• Work on process mining and process modelling activities using tools like SAP Signavio, ARIS, and IBM Blueworks Live.
• Analyze existing business processes and recommend process improvement opportunities.
• Coordinate with cross-functional stakeholders to understand and document workflows and business requirements.
• Ensure process documentation is aligned with organizational and compliance standards.
• Assist in process optimization and operational efficiency initiatives.

Key Skills & Requirements:
• Strong written and verbal communication skills.
• Hands-on experience with BPM/process modelling tools such as SAP Signavio, ARIS, IBM Blueworks Live, etc.
• 8 to 13 years of experience working on SAP Signavio/ARIS along with SOP documentation.
• Exposure to Internal Audit and process improvement projects would be an added advantage.
• Strong analytical and stakeholder management skills.
• Ability to work independently as well as collaboratively in a team environment.

Preferred Experience:
• Candidates having both SOP and Internal Audit experience will be highly preferred.
• Experience in process mapping, process mining, and business process optimization initiatives.