BPM Consultant

Role & responsibilities

• Lead BPM activities that involve understanding of clients business requirements and assessment of current processes, procedures, systems, and organization model.
• Conduct information gathering activities through client interviews & observation, research into current activities, blue-sky workshops, and/or assessment of current activities outcomes.
• Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
• Recommend new methods, systems, procedures or organizational changes.
• Work with project stakeholders to implement the proposed changes.
• Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
• Lead discussions, offer opinions and share ideas with the team as well with clients.
• Provide milestone-based reports out to stakeholders to maintain governance communication.
• Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
• Establish and maintain library repository of common solutions, automations, applications, bots, etc.

Preferred candidate profile

• Master's degree in Business Administration (MBA)
• A minimum of 1-5 years of collaborative experience in Business Process Management field
• Experience in process modelling, process mining and analytics, and improvement methodologies
• Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
• Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
• Excellent listening and comprehension skills
• Excellent and concise verbal, written, and presentation skills
• Keen time management skills in order to meet tight deadlines and complete projects on time
• Strong analytical and problem-solving skills
• Ability to work independently and as part of team
• Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
• Project management experience
• LEAN training is a plus
• Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus