Booking Coordinator

Company Description Karnataka Roadlines is a transportation and logistics company headquartered in Hubli, Karnataka, India. Operating from No.4, If Patil Building in New Cotton Market, the company serves a wide range of clients in trucking, freight, and related services. Karnataka Roadlines focuses on reliable, timely movement of goods and efficient coordination across routes and modes of transport. Team members work in a fast-paced environment that values accuracy, safety, and customer satisfaction. The company offers opportunities to grow in operations, coordination, and client-facing roles within the logistics sector.

Role Description The Booking Coordinator is a full-time, on-site role based in Indore. This role is responsible for handling daily booking requests, confirming schedules, and coordinating vehicle and load assignments with operations and drivers. The Booking Coordinator communicates with customers to understand requirements, provide rate information, and update them on booking status and delivery timelines. The role includes maintaining booking records, updating internal systems, and ensuring all documentation is complete and accurate. The Booking Coordinator also supports resolution of customer queries, follows up on pending bookings, and collaborates with the team to optimize routes and capacity utilization.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact clearly and professionally with clients and internal teams.
• Candidates should possess Sales skills to handle inquiries, discuss pricing, and support conversion of leads into confirmed bookings.
• Candidates should possess solid Organization Skills to manage multiple bookings, maintain records, and prioritize tasks effectively.
• Candidates should possess Training-related skills to help onboard new team members and share booking processes and best practices.
• Relevant experience in logistics, transportation, or operations coordination is preferred.
• Ability to work on-site in Indore, manage time well, and remain detail-oriented in a fast-paced environment.
• Proficiency with basic computer applications and booking or ERP systems is an advantage.
• Minimum of a high school diploma; a degree in business, logistics, or a related field is beneficial.