Body Shop Manager

Body Shop Manager 4-Wheeler

Company: Go Garage / Serveup Autosolution LLP
Industry: Automobile – 4-Wheeler Service & Body Shop
Department: Body Shop
Location: Pune
Employment Type: Full-Time

Job Summary

We are looking for an experienced and result-oriented Body Shop Manager to manage the complete operations of our 4-wheeler body shop. The candidate will be responsible for body repair, denting, painting, workshop productivity, quality control, manpower management, customer satisfaction, and timely vehicle delivery.

Key Responsibilities

• Manage day-to-day 4-wheeler body shop operations including denting, painting, repair and vehicle restoration.
• Supervise Denting Technicians, Painters, Body Shop Supervisors, Helpers, Washing and QC teams.
• Plan and allocate jobs according to technician skill, workload and delivery timelines.
• Monitor the complete vehicle repair process from vehicle inspection to final delivery.
• Ensure proper denting, painting, welding, panel replacement, fitting and body repair work.
• Monitor workshop productivity, job progress and technician efficiency.
• Ensure proper quality checks at every stage and minimize rework and repeat complaints.
• Coordinate with Service Advisors, Insurance Team, Surveyors, Customers and Spare Parts Team.
• Handle insurance-related body repair jobs, estimates, approvals and claim documentation.
• Ensure proper use and availability of body shop tools, equipment, paint materials and consumables.
• Maintain workshop safety, cleanliness and discipline as per company SOPs.
• Monitor job cards, repair estimates, parts requirements and vehicle delivery schedules.
• Resolve customer complaints related to body repair, paint quality and delivery.
• Track daily/monthly body shop revenue, productivity, pending jobs, TAT and quality KPIs.
• Conduct regular team meetings and provide technical guidance and performance feedback.
• Ensure adherence to company policies, processes and safety standards.

Required Experience

• 4–8 years of experience in an automobile body shop, dealership, multi-brand workshop or accident repair center.
• Minimum 2–3 years in a supervisory/managerial role preferred.
• Strong experience in 4-wheeler denting, painting, body repair and accident repair.
• Experience with insurance/accident repair processes will be an advantage.
• Experience managing a team of technicians, painters and body shop staff.

Educational Qualification

• ITI / Diploma / B.Tech in Automobile or Mechanical Engineering preferred.
• Candidates with strong practical experience in 4-wheeler body shop operations may also be considered.

Key Skills

• 4-Wheeler Body Shop Management
• Denting & Painting
• Accident Repair
• Body Repair & Panel Replacement
• Auto Body Repair
• Automotive Painting
• Insurance Claim Coordination
• Estimation & Job Card Management
• Workshop Operations
• Manpower Management
• Team Handling
• Quality Control
• Productivity Management
• TAT Management
• Customer Handling
• Vehicle Inspection
• Spare Parts Coordination
• Workshop Safety
• Cost Control
• MIS & Reporting
• Leadership & Problem Solving

Preferred Candidate Profile

The ideal candidate should have strong practical knowledge of 4-wheeler body repair and paint processes, excellent team-handling ability, and experience in managing workshop productivity, quality and delivery timelines.