Bmc Remedy Developer

Role & responsibilities

Position Overview

We are seeking a BMC Remedy Workflow Developer to design, customize, and maintain our on-premise Remedy platform. You will build custom workflows and automate IT operations using Remedy Developer Studio.

## Key Responsibilities

* Workflow Development: Create and modify custom core objects (Forms, Active Links, Filters, Escalations, and Guides) using Remedy Developer Studio.

* ITSM & CMDB: Configure and support on-premise Remedy ITSM modules (Incident, Change, Asset, and Service Request Management) and Atrium CMDB.

* Integrations: Build and maintain data exchanges with external corporate systems using REST/SOAP API Web Services.

* Troubleshooting: Analyze server logs (arerror.log, filter, and API logs) to debug workflow issues and optimize database performance