HYDERABAD · FULLTIME
BMC Helix pri
Tata Consultancy Services
Hyderabad · onsite · Posted 8d ago
Sourced from
Undisclosed6–11 yrsfulltimeHyderabad
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Section · 01
About this role
Role & responsibilities
- Execute migration activities from BMC Remedy ITSM to BMC Helix platform.
- Implement and configure BMC Helix solutions including Smart IT, Digital Workplace, Discovery, and CMDB.
- Design, develop, and support REST/SOAP API integrations with third-party applications.
- Perform platform configuration, customization, testing, and deployment.
- Validate migrated data, workflows, and integrations to ensure seamless functionality.
- Troubleshoot and resolve complex production issues as Level 3 Support.
- Collaborate with cross-functional teams and stakeholders during migration and implementation projects.
- Prepare technical documentation, deployment guides, and support artifacts.
- Work on cloud-based Helix environments using AWS/Azure, Docker, and Kubernetes.
- Ensure adherence to ITIL processes and service management best practices.
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Section · 02
Skills
Helix ImplementationITSM MigrationCMDBdiscoverybmc remedyBMC HelixREST & Soap API Integration
Section · Company
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
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