BM-Dhone
Aditya Birla Group · Not specified · onsite · Posted 22d ago
Not disclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Drive branch business by achieving gold loan disbursement and revenue targets.
- Acquire new customers and maintain relationships with existing customers.
- Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
- Ensure accurate gold appraisal and valuation as per company policies.
- Monitor portfolio quality, collections, overdue accounts, and NPAs.
- Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
- Lead, train, and monitor branch staff to improve productivity and service quality.
- Handle customer grievances and deliver excellent customer service.
- Maintain branch security, vault management, and operational controls.
- Sales and business development
- Team leadership
- Gold loan operations and branch management
- Customer relationship management
- Risk and compliance management
- Communication and problem-solving skills
- Graduate in any discipline (MBA preferred).
- Typically 5–10 years of experience in Gold Loans,
Sourced from foundit
Skills
Gold loan operations and branch managementcrmleadershipRisk and Compliance ManagementSales And Business Development
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.
Industries
Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals
Employee ratings
2,383 reviews
4.1/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
Employees rate it well for
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