Black Belt Lead

Job Description: 

• Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes. 
• Deliver Business value to Customers by alignment to Customer goals and establish strong customer connection through Customer governance. 
• Quality Assurance and Quality Improvement support to multiple accounts 
• Engage with accounts to ensure Zero Defect delivery 
• Lead Transformation /CI program for the Customer 
• Support Service Delivery Automation/Robotics for the Customer 
• Provide Transition support to Customer/Domain thru’ set of transition deliverables 
• Ensure Critical red projects resolution and support for the Customer 
• Lead critical enterprise/client facing projects 
• Create a culture of continuous improvement in business units 
• Good in contract reading and interpretation. 

Skill Set: 

• 7 plus years of quality and process improvement experience 
• Black Belt Certified in Lean Six Sigma 
• Should have led / mentored 2-3 LSS projects
• Good knowledge of various process improvement tools and techniques 

Soft Skills: 

• Strong motivator and ability to influence change and drive best practices
• Excellent communication and presentation skills 
• Capability to work under time pressure in a dynamic business environment & ability to collaborate with multiple stakeholders