BizOps

About Contrario Contrario (YC W25) is building an AI-powered recruiting marketplace that connects elite startup recruiters with fast-growing companies through software and operational tooling. We've raised $2.5M from Y Combinator and Nexus Venture Partners, with angels from Hudson River Trading, Stanford, and OpenAI. Our customers include 250+ companies — Decagon, Listen Labs, and Wispr Flow to other category-defining unicorns — hiring across engineering and GTM roles. The Role We're hiring two Founding BizOps to join our team As a Founding BizOps, you'll own the relationship engine of our marketplace: managing client accounts and our recruiter network end-to-end, while also running sales demos for the companies you manage. Roughly 50% of your time goes into relationship-driven work — client accounts, recruiter relationships, and demos — and the other 50% goes into the systems and playbooks that help the marketplace scale, working closely with our marketplace operations team. This is a founding-level role for someone who wants outsized ownership early, thrives in ambiguity, and can build genuine trust fast — whether with a frustrated recruiter or a first-time founder client. Compensation Base: $100k–$130k, plus 0.1%–0.3% equity. What You'll Do Own customer accounts. Manage a portfolio of customers and their open roles from onboarding through successful hires. Become the person they call when they need something. Manage our best recruiters. Own relationships with a concentrated group of the highest-performing recruiters on Contrario — people earning meaningful income through the network — and help them consistently make placements. Run demos and onboard new customers. Learn to independently run product demos, understand hiring needs, close straightforward opportunities, and transition new customers directly into account management. Keep the marketplace moving. Chase down stalled searches, unblock recruiters, handle unhappy customers, identify accounts that need attention, and escalate the right things quickly. Expand accounts. Know customers well enough to identify new roles and additional hiring needs naturally. About You 1-2 years of experience in high-signal, high-agency environments (Operations, Recruiting, private equity, consulting, or similar) — not open to new grads Grindy and high-agency, with strong written and verbal communication Comfortable managing a high volume of relationships and inbound requests at once Warm, sharp, and quick to build trust Bachelor’s degree from a US/CAN/UK University Excited to work 5 days/week in office