Billing Specialist

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

• Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.

We’re in a defining moment of an incredible journey. Come and build with us.

ABOUT THE ROLE:

We're hiring a Billing Specialist to help build n8n's billing operations in an AI and automation-first way. We are an automation company, and we expect our own finance operations to run like one. This is not a role where you clear a queue of manual invoicing tasks. You'll run billing and subscription management, collections and cash, customer and account administration, and deal desk support day to day across all three entities, and help build the automations that make those processes scale. If you treat billing as a workflow problem to be automated rather than a backlog to be worked through, and you already default to AI in your own work, this is for you.

RESPONSIBILITIES

BILLING & SUBSCRIPTION MANAGEMENT

• Convert signed contracts into correct subscriptions, and process all contract amendments such as pro-rated expansions, (early) renewals and terminations in the billing system.

• Issue invoices accurately and on time across all entities, covering recurring and one-time charges for all our customers.

• Validate signed contracts against CRM and billing data, catch and fix errors before invoices go out, and ensure high quality data to enable a smooth month-end close.

• Partner with Finance/ Accounting to validate deal terms against revenue recognition and booking policy before invoicing.

COLLECTIONS & CASH

• Run the day-to-day collections cadence: dunning, follow-up with customers, and escalation of delinquent accounts to legal or debt collection agency.

• Follow up with customers who haven't paid on time and agree payment plans where needed, staying firm on cash while keeping the relationship intact.

• Record and match customer payments against their invoices, keeping receivables accurate, and support Accounting on unapplied cash and bad-debt cases.

CUSTOMER & ACCOUNT ADMINISTRATION

• Be the primary contact for invoice, subscription, and billing questions from customers and the field, handling the response where you can, and pulling in the right person when it needs escalating.

• Onboard and maintain n8n as a supplier in customers' vendor management and procurement systems, keeping banking, tax, and compliance details current.

• Handle operational indirect-tax tasks: VAT ID collection, sales tax monitoring, exemption management, and tax certificate procurement.

DEAL DESK SUPPORT

• Answer billing-mechanics questions (payment schedules, invoicing terms, how a given deal structure flows through to billing) once a deal is being shaped, in support of the Deal Desk.

REQUIREMENTS

MUST-HAVES

• 🧾 Billing & AR foundation: Up to 5 years of experience with invoicing, AR, and collections in a B2B SaaS or subscription business, with the appetite to own more. We're open to less experienced candidates who bring strong curiosity and an automation-first mindset.

• 🔄 Subscription billing fluency: You understand recurring subscription billing, both classic tiered and usage-based, and are comfortable with contract amendments, proration and (early) renewals.

• 📞 Customer-facing confidence: You're comfortable owning direct customer communication on invoices, payments, and subscriptions, including collections calls.

• 🔍 Diligence & quality bar: You are obsessed about quality and deliver clean, audit-ready output: every invoice ties out, edge cases are handled, and you proactively catch issues before they reach customers or month-end.

• 🧮 Systems & numeracy: You're a spreadsheet power user who reconciles data across CRM, billing, and finance systems and spots breaks early.

• 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples from this quarter.

NICE-TO-HAVES

• 🛠️ Finance systems fluency: You have in depth experience with billing/ subscription and quote-to-cash systems (e.g. Stripe, Chargebee, Hyperline, Solvimon), CRMs (e.g. Salesforce), and accounting and finance/ ERP systems (such as Netsuite, SAP, Rillet, or Campfire).

• 🔗 Vendor-portal exposure: You've registered and maintained a company as a supplier in platforms like Coupa or SAP Ariba.

• 🧾 Indirect tax familiarity: You've handled operational VAT work such as validating VAT IDs, requesting and verifying tax exemptions, validating sales tax and procuring tax certificates from financial authorities.

• 🚀 Scale-up experience: You've worked in a finance function of a fast-paced tech startup where processes were being built, not just maintained.

• 🧩 Product curiosity: You're curious about n8n and ideally already successfully built a workflow.

WHY JOIN US?

Most billing roles are about keeping a manual machine running. This one is about building a better one.

n8n exists to help people automate their work, and we want our own billing operations to prove the point. You won't inherit a pile of spreadsheets to maintain. You'll help shape how billing, collections, and cash work at scale, and build the automations behind them, so the whole process runs cleanly with minimal manual effort.

That's a rare mix: the ownership of a foundational finance role and the license of a builder. Your work will shape cash flow, customer experience, data quality, and the speed of our close, in a remote-first team that would rather automate a task than staff around it.

If you see a repetitive process and immediately want to automate it, you'll fit right in here.

Apply now and help us build the future of automation.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

BENEFITS

• Competitive compensation 💸 – We offer fair and attractive pay.

• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.

• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:

  • Europe: 30 days of vacation, plus public holidays wherever you are.

  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.

• Health & wellness 🩺 –

  • Europe: We provide benefits according to local country norms.*

  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.

• Future planning 💰 –

  • Europe: We provide pension contributions according to local country norms.*

  • US: 401(k) retirement plan with a 4% employer match.

• Financial security 🛡️ –

  • Europe: We provide benefits according to local country norms.*

  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.

• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.

• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.

• AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.

• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.

• Country-specific details are provided in your contract.