Billing Operations-L2 Support
VOIS · Pune · hybrid · Posted 22d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide hands-on L2 Application Operations leadership for telecom Billing Operations, with primary focus on bill run processing, invoice posting, call/CDR processing and discrepancy management across supported billing platforms.
- Ensure reliable daily and bill-cycle operations through technical monitoring, incident restoration, SLA/KPI adherence, pre/post-bill validation, reconciliation, exception handling and proactive problem management.
- Drive automation, observability, continual improvement and responsible AI/AIOps adoption to reduce manual effort, improve billing accuracy and accelerate detection and resolution of operational issues.
- Requires years of Telecom IT, BSS or enterprise billing Application Operations experience with strong hands-on production-support responsibility.
Sourced from naukri
Skills
BashBillingTelecom BillingpostpaidPrepaidAmdocs Billing
About VOIS
VOIS
IT Services & Consulting
15.7k+
employees
2007
19 years old
Pune, Maharashtra
India
About
_VOIS serves as a global tech company that enhances operational efficiency by delivering innovative solutions for Vodafone's diverse needs.
Industries
IT Services & Consulting
Employee ratings
1,390 reviews
3.8/ 5
Culture
3.7
Career growth
3.0
Work-life
4.0
Employees rate it well for
Work Life Balance232Work Culture166Salary117Senior Management109Job Security69
Find them on