Billing Operations Associate

We are looking for a smart, problem-solving, and detail-oriented **Billing Operations Associate** to join our team. This role is critical in ensuring seamless billing operations, revenue recognition, and compliance. If you are street-smart, analytical, and thrive in solving challenges while maintaining great customer relationships, wed love to have you on board!

**Key Responsibilities:**

- Assist with daily invoicing and subscription billing tasks.
- Help ensure billing records are accurate and up to date.
- Support the finance team in fixing billing errors.
- Work with other teams to resolve payment issues.
- Review invoices and highlight any overdue payments.
- Suggest simple ways to improve the billing process.
- Answer basic billing-related questions from teams and customers.
- Help maintain smooth payment and invoicing processes.
- Assist in audit and compliance tasks as needed.

**Required Skills & Qualifications:**

- Basic knowledge of billing tools (e.g., Chargebee, Stripe, or Recurly) is a plus.
- Understanding of basic accounting concepts.
- Good problem-solving and analytical skills.
- Strong communication skills and attention to detail.
- Interest in learning about SaaS billing and revenue models.
- Proactive, eager to learn, and able to manage tasks effectively.
- **Adaptability:** Open to learning and handling different tasks as needed.
- **Ownership & Accountability:** Takes responsibility for assigned work and meets deadlines.

Location: Chennai, Bengaluru, Hyderabad, Kolkata, Pune, Ahmedabad, Delhi, Mumbai, Remote