Billing Executive

Role & responsibilities

Objective

To manage cash related transactions without error and ease the process of payment for patients by properly

checking the services opted from admission to discharge.

Key Responsibilities

1

Billing Process

• Verify patient forms with their categories and deposits made
• Collecting cash from patient as per patient admission

against bill and providing receipt for the same

• Accepting deposit through cash, foreign currency, cheque,

credit/debit card, NEFT/RTGS and cash

• Refunding amount to patients in case of excess payment
• IP and OP patient billing at ER
• Checking type of patient(TPA, Self-Pay, Corporate) and

accordingly applying payment deposits

• Service posting of transactions and reversal entry for IP

like ward procedures, doctor visits, others

• Preparation of OT clearance for planned and unplanned

surgeries, emergencies, corporate, TPA and

international patients

• Confirming and reconfirming of deposits done by patients
• Admission of patients at night along with billing activities
• Checking discounts applicable as per patient category
• Counseling and explaining patients about the services posted in

bill, giving estimation, provisional bill and convincing patient

for settlement of bill

• Copy of Provisional Bill and all documentation verification

before patient discharge

• Explaining final bill details to patient and solving queries related to

charges

• Submission of patient files and recording their entries

2

Cash Management

• Counting of currency on every cash transactions
• Proper bundling of notes, stamping them and keeping it safe
• Entry in system, tally cash
• Cash handover to accounts and finance
• Resolving any cash discrepancy
• Accepting cash from all OP counters
• Verification of cash statement from OPD
• Verification of refunds and deposition

3

Outstanding Report

• Follow up with floor managers
• Credit bill adjustments and credit payment settlements
• Follow up for self-pay credit patients
• Handling emergency billing-OPD and IPD
• Emergency admissions

4

Data Maintenance

• Maintaining daily consent and concessions by authority
• Daily cash transactions
• Audit of concessions, cash statements and patient files