Billing Executive

The role:

We are seeking a Billing Executive, whose main purpose will be to:

• Order processing, and raise and sending invoices
• Support Sales, Credit Control teams and senior management by ensuring that revenue and invoices are accurate while procedures and controls are adhered to

The role will cover requirements from the group globally. As such, while the role is based on local hours (9:00-5:30pm in Gurugram) some flexibility will be required to cover day-to-day contact with Asia and London teams and occasional meetings with other global offices.

Key Accountabilities:

1. Order processing for the Economist Pro (group subscriptions including newsstand sales and bulk sales), EIU Subscriptions, Economist Enterprise (Event and Content creation)

• Reviewing opportunities in Salesforce to ensure they are complete and accurately reflect the contracts for billing and revenue recognition purposes
• Return opportunities to Sales for correction as required and follow up on pending opportunities
• Liaising with FPI and Finance team to generate product codes

2. Billing

• Raising and sending invoices for the Economist Pro, EIU Subscriptions, Economist Enterprise (Event and Content creation)
• Set up future billing instalments for larger projects and follow up with project teams on delivery
• Apply sales tax or other indirect tax correctly; including UK VAT, Singapore GST, Japan consumption tax, China VAT and India GST etc.)
• Ensure correct product coding for financial reporting are recorded
• Set up and maintain customer accounts in Peoplesoft as required
• Ensure that all invoice details are correct before invoices are sent to the customers
• Ensure that invoices are uploaded to the Salesforce opportunities and the opportunity status updated
• Raising credit notes: ensure correct documentation and approval has been obtained according to company policy
• Ensure that all invoices are raised and processed, and revenue recognised to agreed timelines
• Ensure that controls and procedures for invoicing are followed at all times
• Provide cover for the team as necessary

3. Invoice queries

• Resolving of invoice queries in a timely manner by liaising with Sales, Credit Control, and other Finance team members
• Ensure all processes are followed for credit and rebills

4. Other duties

• Participate in reviewing processes and systems to deliver the best possible service to our customers and sales teams
• Provide accurate and timely reporting as required by directors, Sales and Finance teams
• Assist providing documentation as requested by internal and external auditors
• Ad hoc request from the line Manager - Accounts Receivable or Head of Shared Services as required

Experience, skills and professional attributes

Previous work experience:

• Experience working in a multi-currency, multi-entity, billing function.
• Experience from working in an international organisation.
• Asia regional experience with knowledge of Singapore GST, Japan consumption tax, China VAT and India GST is an advantage

IT:

• PeopleSoft, Salesforce, Excel, Adobe and Google applications (Gmail).

Languages:

• Excellent English

Knowledge:

• Knowledge of tax rules, Indirect taxes in Asia in particular
• Good understanding of controls and processes.
• Knowledge of the media industry an advantage

Personal attributes:

• Strong interpersonal and communication. Ability to work to a high level of accuracy under the pressure of deadlines, and ability to prioritise workload effectively to meet the demands of sales and customers around the world.
• Flexible, conscientious, hands-on approach.
• Proactive and responsive.
• Numerate.
• Attention to detail.

Performance Measures:

• Timely billing, 48 hours turnaround.
• Accurate entries: no corrections needed due to entry errors
• Queries resolution to satisfaction of internal as well as external customers