Billing Coordinator

Job Summary 

 As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to ongoing projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business. 

Responsibilities (including but not limited to)

Part Time – 15 to 30 hours per week on a set schedule

Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board  

Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process 

Complete monthly invoice variance analysis by customer and product 

Prepare and send invoices to clients 

Creating SOP and job aids

Assist in migration of billing management and data from ConnectWise to Business Central

Verify success quantitatively through data analysis and visually by manual stare-and-compare inspection of nonconforming

Other testing tasks as directed by Project Management

Ad-hoc projects and reports as required 

Skills  

Positive attitude  

Attention to detail   

Strong communication and customer services skills 

Excellent analytical and problem-solving skills 

Flexible – comfortable in a dynamic, rapidly-changing business environment 

Intermediate Excel skills 

Experience with Dynamics Business Central is a plus