Billing & Collection Specialist - India

ABOUT JUNIPER SQUARE

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first https://blog.junipersquare.com/juniper-square-ponders-future-of-office-with-digital-first-hybrid-workplace-strategy/ operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

ABOUT YOUR ROLE

This is an entry-level position based in India and fully remote. Reporting to the Billing Manager, the person in this seat will build hands-on experience across billing and accounts receivable - taking ownership of day-to-day client billing tasks and collections follow-up under the Billing Manager’s guidance. As you grow in the role, you’ll take on more independent responsibility for the billing and AR function and support the Billing Manager with process improvement and automation.

WHAT YOU’LL DO

• Review, digest and identify inconsistencies in a variety of customer contracts with multiple products and service types; prepare invoices daily

• Ensure invoices are free from error and tie to the terms in the contract

• Maintain customer master files including all customer details

• Answer billing-related questions from external customers and internal departments

• Complete vendor setup forms for new customers as needed

• Ensure Service Level Agreements are met; escalate errors and billing issues through designated processes and in a timely manner

• Manage collections process and follow up with customers about status of outstanding payment

• Work closely with Fund Accounting and Customer Success teams for delinquent accounts

• Partner closely with the Deal Desk and Fund Administration teams, asking questions proactively to clarify contract terms and resolve open items

• Assist the Billing Manager and Accounting team with special projects as needed

• Comfortable using AI tools to support day-to-day billing and collections work, improve productivity, and help catch errors

QUALIFICATIONS

• At least 1 year of professional experience in a related capacity, preferably in project-related or customer-facing roles

• Demonstrated proficiency with Google Sheets and Microsoft Excel

• Highly attentive to details with a structured, methodical mindset for solving problems

• Excellent written and verbal communication abilities

• Self-motivated, independent, and capable of adapting to a fluid, fast-paced setting

• Capable of resolving issues, navigating ambiguity, and thinking critically on your feet

• Adept at interacting with internal stakeholders across various departments, such as Fund Administration and Deal Desk, including proactively seeking clarification

• Skilled at leveraging AI tools within your daily routines to boost productivity and minimize mistakes

• Previous experience working with Salesforce, Zone NetSuite, or alternative billing platforms is a distinct plus