Billing Associate

Role & responsibilities

• Prepare and raise customer invoices accurately and on time.
• Verify billing details against trip sheets, PODs, work orders, and supporting documents.
• Coordinate with the Operations team for pending or missing billing documents.
• Share invoices with customers and maintain proper billing records.
• Follow up on long-pending unbilled issues and escalate them to the reporting manager.
• Maintain proper documentation and filing of invoices, PODs, and payment-related records.
• Support the Finance & Accounts team in billing and collection activities.

Preferred candidate profile

• Good knowledge of MS Excel.
• Basic understanding of Accounts, Billing & Receivables.
• Basic knowledge of POD and logistics documentation.
• Good communication and customer follow-up skills.
• Strong attention to detail and accuracy.
• Good coordination and follow-up skills.
• Ability to maintain records and work with deadlines.
• Willingness to learn and take ownership of assigned tasks.