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    Job · 19685701

    Smart Steps HR Services logo

    Biggest Job Fair For Top Most MNC

    Smart Steps HR Services · Gurugram · onsite · Posted 23d ago

    ₹4.0L - ₹5.5L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    We are hiring for Multiple processes


    # Chat process


    • We are hiring for a 100% non voice process.
    • Responsible for solving customers queries over the chat related to telecom products and services.

    # Blended Process


    • Opening for a Blended process.
    • Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls.
    • We are also hiring for a financial blended customer service process also.

    # Voice Process


    • Hiring for a complete voice process.
    • Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans.

    # Travel Process


    • Responsible for solving queries of the customers and helping them for various hotel bookings.

    # Banking Process

    • Responsible for solving banking products and services related queries of the customers over the calls.


    Preferred candidate profile


    • Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply.
    • Candidate should be proficient with written and spoken english.
    • Candidate should be comfortable working in 24*7 shifts.

    Perks and benefits


    • Salary up to 36k in hand.
    • Excellent incentives.
    • Good career growth.
    • 5 days working.
    • Cab facility and lot more benefits.
    • Top Most brand name.

    To apply and for any queries whats app or call @ Shailza- [phone removed] OR Vanshika- [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceTelecom ProcessBanking ProcessE-commerceInternational ProcessInternational BPOvoice processWeb ChatChat ProcessTravel ProcessBlended Process

    About Smart Steps HR Services

    Smart Steps HR Services logo

    Smart Steps HR Services

    IT Services & Consulting

    ₹2.3L PA avg

    Avg at Smart Steps HR Services

    ₹4L – ₹5.5L PA

    This role

    About

    SmartStepsHrservices are pioneers in Manpower solutions. We believe in innovation NON STOP. Hence Our business is always dynamic. We are the first of our kind to successfully deploy AI on candidate selection.
    Our in house AI based technology which is developed on a numerous set of parameters used in conjunction with our highly qualified staff ensures good candidates for prospective client hiring. Thus Our Profiling of candidates is outstanding.

    A blend of technology and a human touch provide a positive working environment for where growth is progressive for both  prospective candidates and hiring clients.

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    4.5

    Career growth

    4.4

    Work-life

    4.2

    Employees rate it well for

    Company Culture42Job Security42

    Find them on

    WebsiteAmbitionBox reviews

    Biggest Job Fair For Top Most MNC · waiting for your command