Bid Manager

The Bid Management Consultant will own and drive end-to-end bid execution for sales pursuits within IBS Software's Airline Passenger Services portfolio. In addition to bid management, the role will provide commercial support, solution and product enablement, market research, GTM support, and governance to ensure high-quality, compliant, and timely sales outcomes. The role operates within the Sales organisation under Bid Support and works closely with Sales, Product, Delivery, Finance, and Legal teams. While bid management is the primary accountability, the role also enables broader sales execution through commercial support, product and solution enablement, market research & GTM support, and governance & reporting activities.

Key Responsibilities

1. Sales Support & Bid Management (Primary Responsibility)

• Own and manage RFIs, RFPs, RFQs, and proposal responses end-to-end for global airline sales pursuits.
• Drive bid management activities, including compliance tracking, timelines, governance checkpoints, internal reviews, and final submissions.
• Act as the single point of coordination across Sales, Product, Delivery, Finance, Legal, and other internal teams during bid cycles.
• Ensure bid responses are complete, accurate, competitive, and aligned with the Res & Retail GTM strategy.

2. Product & Solution Support (Bid Enablement)

• Enable sales pursuits through preparation of solution presentations, proposal decks, demos, and capability documents.
• Support articulation of value propositions around airline PSS, airline retailing, Offers & Orders, and NDC within bid and proposal responses.
• Coordinate inputs from Product and Delivery teams to ensure solution descriptions are consistent and credible.

3. Commercial & Financial Support

• Coordinate/ support preparation of pricing models and commercial proposals in collaboration with Sales, Implementation, Operations & Finance.
• Support deal P&L development and commercial scenario analysis.
• Enable negotiation and contracting activities through structured internal coordination.

4. Market Research & GTM Enablement

• Support market research, competitor analysis, and airline industry trend tracking to strengthen bid positioning.
• Contribute inputs to account planning and go-to-market initiatives for Res/ Retail offerings.
• Support development of sales and marketing collateral such as brochures and case studies.5.

5. Governance & Reporting (Enablement)

• Maintain bid trackers, pipeline dashboards, and management reports for leadership visibility.
• Ensure adherence to bid governance frameworks, internal processes, and approval workflows.
• Maintain structured document repositories with proper version control and archival of bid artefacts.

Educational Qualifications

• Degree in BSc (Mathematics)/ Engineering- mandatory
• Master of Business Administration / Post Graduate Diploma in Management– preferred.

Experience

• 5 to 7 years of experience in bid management, pre-sales, sales operations, or related roles within IT, SaaS, or technology services organisations
• Exposure to airline systems, travel technology, or enterprise software is desirable but not mandatory.

Skills & Competencies

• Strong bid and project management skills, with experience managing complex, multi-stakeholder initiatives under tight timelines
• Excellent written and verbal communication skills with strong command of English
• Strong analytical, problem-solving, and organisational skills
• Proficiency in MS Word, Advanced Excel, and PowerPoint.
• Exposure to Sales Force, HubSpot, Bid Portals, AI-powered automation, Data Analytics & Visualization will be an added advantage.
• Ability to work effectively across geographically distributed teams.
• High attention to detail, ownership mindset, and ability to manage multiple tasks under tight timelines.

Other Requirements

• Willingness to be based in Trivandrum/ Cochin/ Bangalore on a full-time basis.
• Flexibility to support global time zones during active sales pursuits.