Bid Manager

Bid Manager/Presales Telecom

Experience: 3–5 years in presales/bid management with hands-on RFP/RFI ownership for Telecom deals.

Role Purpose

Own the end-to-end RFx (RFP/RFI/RFQ) response lifecycle for Telecom opportunities—drive planning, solution storytelling, compliance, and timely submission. Act as the central coordinator across Sales, Solutioning, Delivery, Finance, Legal, and Marketing to maximize win rates.

Key Responsibilities

• Lead bid planning, storyboarding, win themes, and review gates; ensure compliant, on-time submissions.
• Coordinate virtual bid team across Sales, Solutioning, Delivery, Finance, Legal, Marketing.
• Translate telecom requirements (SIP/VoIP, SS7, SBCs, PBX/softswitch, CTI/ACD, IVR) into persuasive solution narratives.
• Manage client Q&A, defense/orals; maintain bid tracker and governance artifacts.
• Collaborate on pricing/TCO, risks/assumptions; define scope and deliverables.
• Build and maintain reusable Telecom bid assets (templates, boilerplate, case studies).

Must-Have

• Graduate or PG, preferably BE/B.Tech/MCA/MBA with 3–5 years’ experience in Pre-sales for IT products and services with bid management processes.
• Prior experience in end-to-end bidding transactions & presales involving international markets and capable of RFI/RFQ/RFP closure as an individual contributor.
• Candidates on key success factors in bidding, handling bids with A-rated companies for regions like North America, LATAM will be the ideal match.
• Strong knowledge and understanding of bid opportunities.
• Excellent communication skills with proven problem-solving and writing skills.
• Hands-on with end-to-end RFI/RFP/RFQ response preparation and other sales support like technical presentations, capability and approach documents.
• Ability to independently interact with C-Level customers, plan, schedule, monitor, evaluate bid preparation to ensure quality and timely submission of bids.
• A strong team player with ability to make an apt presentation for the bids.

Preferred Skills

• Contact center platforms (Genesys/Avaya/Cisco), CPaaS (Twilio), IVR scripting, ASR/TTS.
• Exposure to OSS/BSS; multi-geo bid experience.

Education:
BE/B.Tech/MCA/MBA preferred.

Location:
Noida.

Work Mode:
Hybrid; travel for client meetings/bid defenses as required.

Key Performance Indicators (KPIs)

• On-time compliant submissions across all RFx.
• Win rate/shortlist rate improvement versus baseline.
• Quality scores in internal reviews; adherence to process gates.
• Volume and adoption of reusable assets produced.