BGM

• Manage day-to-day operations of assigned food outlet branches.
• Achieve branch sales and revenue targets.
• Develop strategies to increase sales and customer footfall.
• Monitor food quality, service, hygiene, and SOP compliance.
• Manage staff performance, attendance, discipline, and productivity.
• Coordinate with HR for manpower requirements and recruitment.
• Control food cost, manpower cost, wastage, and operational expenses.
• Monitor inventory, stock availability, and material usage.
• Handle customer complaints and improve customer satisfaction.
• Identify branch problems and take corrective actions.
• Prepare daily, weekly, and monthly branch performance reports.
• Conduct regular branch visits and performance reviews.
• Support new branch openings and business growth initiatives.

Preferred candidate profile