BFSI Client Acquisition Manager - Martech/Loyalty Industry

Role Overview

We are looking for a high-energy Business Development Manager with prior experience selling technology-led solutions to banks, fintechs, NBFCs, or large enterprise brands. This is not a generic sales role.

The ideal candidate should understand consultative/platform sales and should be comfortable selling engagement ecosystems, loyalty platforms, gamification engines, rewards infrastructure, or CRM/marketing technology solutions to senior stakeholders in BFSI organizations.

The role will focus on driving growth for BigCity's BFSI solutions portfolio including FinEngage — our always-on customer engagement and rewards platform.

Key Responsibilities

• Drive new business acquisition across Banks, Fintechs, and Financial Services brands
• Sell BigCity's technology-led engagement, loyalty, and rewards solutions
• Build and manage a strong enterprise sales pipeline through outbound prospecting and networking
• Engage with key stakeholders across marketing, digital, product, and customer engagement functions
• Understand client business challenges and position relevant platform-led solutions
• Deliver impactful sales presentations and solution pitches
• Work closely with internal teams to build customized proposals and commercial solutions
• Own the end-to-end sales cycle from lead generation to closure
• Build long-term client relationships and identify growth opportunities within accounts

Required Experience & Skills

• 4–6 years of experience in B2B enterprise sales/business development
• Prior experience selling tech solutions/platforms/SaaS/engagement or loyalty solutions to banks, fintechs, or enterprise brands
• Strong understanding of BFSI ecosystem and enterprise buying behaviour
• Experience in consultative or solution-led selling
• Excellent presentation, communication, and stakeholder management skills
• Ability to engage and influence senior decision-makers
• Strong hunting mindset with proven lead generation and pipeline-building capabilities
• Comfortable discussing technology-led solutions including APIs, integrations, customer journeys, loyalty mechanics, and engagement systems
• Self-driven, entrepreneurial, and target-oriented

Good To Have

• Prior experience in Loyalty, Martech, CRM, Rewards, Gamification, or Engagement platforms
• Existing relationships within BFSI/Fintech ecosystem
• Understanding of customer lifecycle marketing and behavioural engagement
• Experience selling SaaS or platform-based solutions