Benefits Administrator

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Role Purpose The Benefits Administrator is responsible for supporting the administration and delivery of employee benefits and wellbeing programs. The role acts as a key contact for employees, HR teams, payroll teams, and external vendors, ensuring benefits are administered accurately, efficiently, and in compliance with company policies and local requirements.

Key Responsibilities Administer employee benefit plans, including retirement, insurance, wellbeing, and leave programs.

Process enrolments, changes, and terminations accurately and within agreed service levels.

Act as the first point of contact for employee and HR benefits enquiries, escalating complex issues as required.

Support benefits renewals, annual enrolment activities, and day-to-day vendor administration.

Maintain benefits documentation, procedures, and employee-facing materials.

Respond to employee queries relating to benefit plans and wellbeing initiatives.

Support employee communications, awareness campaigns, and benefits education sessions.

Maintain benefits records and support data integrity, audits, reporting, and compliance activities.

Liaise with benefit providers and support purchase order and invoice administration.

Support benefits and wellbeing projects and identify opportunities for process improvement.

Skills and Experience Required 5 years of experience in Benefits Administration, HR Administration, Payroll, or related HR functions.

Experience supporting employee benefits program is desirable.

Strong attention to detail and accuracy.

Good analytical and problem-solving skills.

Intermediate Microsoft Excel and Microsoft Office skills.

Strong customer service and communication skills.

Ability to manage multiple priorities and work collaboratively with stakeholders.

Experience with Workday, ServiceNow, or similar HR systems would be beneficial.

Key Characteristics Customer focused

Organized and detail oriented

Collaborative team player

Ownership and accountability

Continuous improvement mindset. 

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.