Beauty Associate

Group Company: Shoppers Stop Ltd

Designation: Beauty Advisor

Office Location:

Position description: NA

Primary Responsibilities:

• Sales
  
  
  Percentage contribution to store sales and consistently achieves IPT/AUS/Conversion target set by the Manager
  
  Helps Manager in executing monthly action plan including events calendar
  
  Adheres to out of stock procedures as set by Manager
  
  Actively participates in the FIFO process and management of Testers as per guidelines set by Manager
  
  Number of focused services carried out (Percentage contribution to sales) (e.g. You time services for CL)
  
  Effectively closes the Sale, thanks the customer, and invites them
  
  Customers Follow up (e.g. 1 2 3 connect for EL, 2 2 2 for CL, 3 3 3 for BB)
  
  Consultation
  
  
  Greets customers upon arrival with a verbal greeting and smile
  
  Fully investigates customers? needs using open ended questions and demonstrates active listening
  
  Demonstrations and consultations are hygienic and educational
  
  Product and Technical Knowledge
  
  Displays a competent level of Product Knowledge, and keeps up to date in this area
  
  E Learning
  
  Aware of and adheres to security and cashiering procedures
  
  Personal and Counter Image
  
  
  Brand dress code and grooming followed, and the strong personal image displayed
  
  Maintains hygiene of counter, clean and tidy work area (during and after demos and applications)
  
  Follows procedures for using a tester, to ensure hygienic cleaning, application, and sampling
  
  Keeps brush belt clean and in good order
  
  
  
  
  
  
  Communication and Relationship Building
  
  
  Maintains good relationships with Customers, Store, SSL and Brand teams, Mall Management
  
  Attends Learning Labs/scheduled workshops, contributes to training sessions/meetings, and keeps oneself informed of all store activities
  
  Communicates essential information to the store team
  
  Is keen to help the team with their tasks, also accurately and timely completes their own task
  
  Commitment
  
  
  Punctual, flexible, and has a responsible attitude towards breaks and absence
  
  Ensures compliance with the company?s code of conduct and SOPs
  
  Self motivated, uses own initiative, and takes direction well

Additional Responsibilities:

Reporting Team

• Reporting Designation:


• Reporting Department:

Educational qualifications preferred

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Required Certification/s:

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Required work experience

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Key Performance Indicators:

Required Competencies:

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• Other:

Work Environment Details:

Specific requirements

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Other details

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• Union Affiliation:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.