DELHI · FULLTIME
BDR Support Apprentice

HighLevel
Delhi · onsite · Posted 3d ago
Sourced from
Undisclosed1–3 yrsfulltimeDelhi
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Job Summary
Programme Details
What You'll Be Doing
What You'll Bring
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Who You Are: You're excited about helping people and want to learn how a sales team works in a fun, fast-paced environment. You'll support our Business Development Representatives (BDRs) by answering replies from customers and prospects, booking and confirming meetings, sending reminders, following up with people who missed their call, and making sure warm leads get to the right BDR quickly.
You're comfortable working alongside a team that's busy and goal driven, and you're ready to learn new skills like managing your time, staying organized, and communicating clearly by phone, text, and email.
To do well in this role, you'll want to be confident, friendly, and positive, even when things get busy. You'll often be the first person a customer talks to after a BDR reaches out, so making a good impression matters. This apprenticeship is also a great way to learn how sales works and build toward a future BDR role at HighLevel. At HighLevel, everyone stays on camera during calls with customers, teammates, and managers.
Programme Details
- Work Type: Apprenticeship
- Department: Revenue Growth
- Sub Department: Customer Retention
- Duration: 6 Months
- Shift timings: 08:00 AM - 05:00 PM CST (Mon-Fri)
- Location: India
What You'll Be Doing
- Learning HighLevels products and the customers we serve, including agencies, small businesses, and SaaSpreneurs
- Answering replies to BDR outreach across calls, texts, chats, and emails
- Booking meetings and demos on BDR calendars and sending calendar invites
- Calling, texting, and emailing customers to confirm and remind them about upcoming meetings
- Following up with customers who missed a meeting and helping them reschedule
- Asking a few simple questions to understand what a customer needs before passing them to a BDR
- Passing warm and interested leads to the right BDR quickly so no opportunity is missed
- Welcoming customers into video meetings and making sure theyre connected with their BDR
- Logging your conversations and next steps in our CRM so the team always knows where things stand
- Helping customers with basic questions or connecting them to the right team, like Support or Trial Experience
- Helping the team stay organized by setting reminders and keeping follow-ups on track
- Learning more about sales and our products by joining team meetings, call reviews, and trainings
- Being flexible, other tasks might come up as the business changes
What You'll Bring
- Bachelor s degree in any discipline, or equivalent qualification.
- Good communication skills in English; comfortable speaking with US-based business owners
- No prior experience required, well train you! Any past experience answering calls, scheduling, customer service, or sales is a nice bonus, not a requirement
- Friendly phone, text, email, and chat communication style
- Comfortable picking up the phone and talking to people you havent met before
- Ability to stay organized and keep track of lots of follow-ups
- Comfortable juggling a few tasks at once in a fast-paced day
- Patience and good listening skills
- A positive, team-first attitude
- An interest in sales and learning how a sales team works
- Able to work from home, on camera, in a quiet space
- Reliable high-speed internet at home
- Open to working US business hours, including some early mornings, late nights, or weekends
- Comfortable using a Mac with multiple monitors, and open to learning tools like the HighLevel CRM, Google Suite, Zoom, Slack, and Excel
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Customer ServiceCustomer RetentioncrmBusiness DevelopmentMarketing and salescloudCommunication SkillsoperationsSalesMicroservicesLegalcompliancemarketingArtificial IntelligenceEntrepreneurship
Section · Company
About HighLevel

HighLevel
None
US
₹24.1L PA avg
Avg at HighLevel
About
One white-labeled marketing app to rule them all. HighLevel is everything your agency needs to succeed!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments, and track analytics!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments, and track analytics!
Industries
AdvertisingCRME-Commerce PlatformsE-LearningLead GenerationLead Management
Employee ratings
10 reviews
3.6/ 5
Culture
3.9
Career growth
3.9
Work-life
3.8
Employees rate it well for
Company Culture40Compensation & Benefits39
Find them on