BDM / Quality and Process Excellence / Presales Manager

Hello,

Hiring for the positions.

Kindly read the full opening first, then apply.

Note : No Work from Home

NO UG

Immediate Joiners

Only BPO Exp

1) Business Development Manager (IC Role)

Location: Thane

Client: Domestic BPO

Mandatory to have experience in sourcing BPO Clients from the domestic or International Market.

CTC up to 22 Lakhs, Max hike Upto 30 % on last CTC)

Immediate Joiners only

2) Pre Sales Manager

CTC up to 20 Lakhs

Location choice : Mumbai / Pune / Nagpur / Bang / Chennai / Noida

JD

Pre-sales experience of over 4-5 years

Techno-functional Solution designing experience (Automation and AI) of 5-7 years

Domain expertise: BFSI

Experience with international clients: US, EMEA, APAC

Budget: Not determined but can negotiate

Willing to work from the office

No specific shift; however, usually 11 am to 9 pm

5 Days working, 2 Rotational off

3) Quality and Process Excellence

• Identify and mentor Six Sigma & Lean projects, ensuring

successful implementation and continuous improvement.

• Lead business transformation initiatives by analyzing existing

processes, identifying areas for Automation, Optimization and

implementing effective strategies, roadmap for execution.

• Conduct value stream mapping and process mapping exercises to

identify waste, bottlenecks, and opportunities for process

improvement.

• Manage large-scale transformation engagements, ensuring

effective coordination among cross-functional teams and

stakeholders (incl. Senior Leaders) & ensuring seamless

execution

• Develop and implement strategies to drive operational excellence,

enhance customer satisfaction, and improve overall business

performance, as aligned to organization goals.

• Foster a culture of continuous improvement by promoting best

practices, providing training, and encouraging employee

engagement.

• Collaborate with clients, understanding their requirements, and

ensuring successful project delivery while maintaining strong

client relationships.

• Provide guidance and coaching to team members on lean

principles, Six Sigma methodologies, and process improvement

techniques.

Job Responsibilities (Desired)

• Mentor and develop team members, providing guidance and

support for their professional growth.

• Contribute to the development of process excellence frameworks

and methodologies, leveraging industry best practices and

emerging trends (Tech & Non-tech).

Criteria :

• Six Sigma Black Belt certification, Any Graduate or Post Graduate

degree

• Extensive hands-on experience in process excellence,

Automation lifecycle and Transformation within the BPO industry,

preferably in the BFS segment

• Proficiency in DMAIC, Lean Six Sigma tools, techniques, and

approaches

• Strong client-facing and client management skills, with the ability

to build and maintain effective relationships.

Criteria :

• Proven experience in leading and mentoring cross-functional

teams in complex transformation initiatives.

• Experience in managing automation projects and transformation

portfolios

Shift timings: UK shift, but extension till midnight on certain days per the client's request

Week Off: Saturday & Sunday

Interested candidates, please share your profile on WhatsApp on [phone removed]

Position applying for

Full Name

Contact No

Email ID

Current Co

Current Designation

CTC

Notice period

Expected CTC

Highest Qualification