{"@context":"https://schema.org","@type":"JobPosting","title":"Base24 Support","description":"

Roles and Responsibilities

Provide technical support to customers for Base24 software, ensuring timely resolution of issues and excellent customer service.
Troubleshoot and resolve complex problems related to data processing, reporting, and system configuration using UPF (User Profile Framework) tools.
Collaborate with cross-functional teams to identify root causes of errors and implement process improvements.
Develop strong relationships with clients by providing regular updates on product enhancements, new features, and best practices.
Participate in knowledge sharing sessions to maintain expertise in latest technologies and industry trends.

Desired Candidate Profile

4-9 years of experience in a similar role supporting financial services applications or related fields.
Strong understanding of ISO standards and ability to work effectively within an international environment.
Proficiency in working with multiple systems simultaneously, including integration testing using various protocols such as HTTP/HTTPS/SFTP/TCP/UDP.

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