Base Manager - Cochin
Akasa Air · Kochi · onsite · Posted 44d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Job Responsibilities:
- Ensure smooth working of cabin crew operations and effective Base Administration.
- Ensure Cabin Crew deliver on board safe, efficient, and superlative service experience to all Passengers.
- Review performance and mentor, coach motivate the Base Team and crew and foster an efficient working environment.
- Always uphold company image and value systems and ensure quality standards are met.
- Ensure cabin crew are conversant and compliant with DGCA regulations, company SOPs, grooming, and discipline standards.
- Report all safety and service-related concerns to VP - Inflight Services and General Manager - Inflight Services.
- Liaise with departments like Catering, OCC, Airport Services, and Cabin Appearance to ensure 100% OTP from IFS.
- Resolve conflicts and provide coaching and counseling to crew on performance and service issues.
- Ensure adequate manning levels and represent IFS in cabin crew recruitment drives.
- Monitor crew performance through briefings, audits, and submit comprehensive reports.
- Maintain effective base administration and ensure all records and data are up to date
- Coordinate with rostering for unplanned flights and ensure smooth operation of special flights.
- Review flight reports and escalate critical concerns for resolution.
- Operate flights in exigency or as required.
Skills and Knowledge:
- Counselling, coaching, and influencing
- Problem solving and troubleshooting
- Team management and leadership skills
- Communication skills
- Personal credibility
- Knowledge of Airline Operations and Inflight Services
- Understanding of DGCA standards and practices
- Knowledge of aircraft type, specifications, and operations
- Record keeping and report writing
- Administrative skills
- Computer skills
Position Reports to: General Manager - Inflight Services
Position Supervises : Team of 4-5 Assistant Base Managers / Base Admin and Cabin Crew
Location: Cochin Airport
Employment Type: Full-time, on the rolls of SNV
Travel Requirement: Domestic and international travel required; irregular hours and duty coverage expected due to the nature of the role.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Troubleshootingcateringrecord keepingcounselingairportrosteringauditsteam managementCabin CrewCommunication SkillsoperationsAdministrationAirline
About Akasa Air
Akasa Air
Aviation
1001-5000
employees
Mumbai, Maharashtra
India
About
A new Indian airline committed to affordable, reliable air travel, prioritizing customer experience and operational excellence.
Industries
Aviation
Employee ratings
172 reviews
3.2/ 5
Culture
3.0
Career growth
2.8
Work-life
3.2
Employees rate it well for
Senior Management18Salary16Work Life Balance9Work Culture7Employee Benefits5
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