Barista

retail trainee associate- apprentice
Now Brewing Talent Seekers! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated
coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to
know us and you will see: we are so much more than what we brew. We call our employees partners
because we are all partners in shared success. We are known to develop and support partners who are
guided by the passion of providing service to others. We make sure everything we do is through the lens
of humanityfrom our commitment to the highest-quality coffee in the world, to the way we engage with
our customers and communities to do business responsibly.
Our Mission:
With every cup, with every conversation, with every community we nurture
the limitless possibilities of human connection.
Apprentice Program Summary
An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a
nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop
skills including communication skills, customer service orientation, teamwork, professionalism & work ethics
Program Framework
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6 month & 12 months of Paid Apprenticeship with on-the-job training for 12 completed and graduate
freshers respectively

9 hours (including 1hour break) per day and 5 days working
Online Assessment on prior to Apprenticeship Completion
Government recognized & Starbucks co-branded certificate on successful completion of the program
Summary of Key Responsibilities during OJT
Responsibilities and essential job functions include but are not limited to:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata
Starbucks while maintaining a calm demeanor during periods of high volume or unusual events to
keep store operating to standard and to set a positive example for the shift team
Welcomes and connects with every customer, anticipates customer and store needs by constantly
evaluating environment and customers for cues by appropriately suggesting product to every customer
to enhance service
Demonstrates the Just say Yes behavior by taking care of customer needs & delivers legendary
customer service to all customers by acting with a customer comes first attitude and connecting with the
customer
Provides quality beverages, whole bean, and food products consistently for all customers by adhering
to all recipe and presentation standards
Communicates information to manager so that the team can respond as necessary to create the Third
Place environment during each shift

Assists with new partner training by positively reinforcing successful performance and giving respectful
and encouraging coaching as needed
Recognizes and reinforces individual and team accomplishments by using existing
organizational methods
Contributes to positive team environment by recognizing alarms or changes in partner morale
and performance and communicating them to the store manager

Follows Tata Starbucks operational policies and procedures
Follows health, safety and sanitation guidelines for all products & maintains a clean and organized
workspace so that partners can locate resources and product as needed

Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required
Summary of Experience

No previous experience required
Minimum education qualification

,12 /Diploma+ for 6 months Apprenticeship / Graduation in any field for
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12 months Apprenticeship
Basic Qualifications

Maintains regular and consistent attendance and punctuality, with or without reasonable
accommodation.
Available to work flexible hours that may include early mornings, evenings, weekends, nights
and/or holidays.
Meets store operating policies and standards, including providing quality beverages and food
products, cash handling and store safety and security, with or without reasonable accommodation.
Engages with and understands our customers, including discovering and responding to customer
needs through clear and pleasant communication.

Meets required dress code.
Prepares food and beverages to standard recipes or customized for customers, including recipe
changes such as temperature, quantity of ingredients or substituted ingredients.
Available to perform many different tasks within the store during each shift

Required Knowledge, Skills and Abilities

Ability to learn quickly & ability to understand and carry out oral and written instructions and request
clarification when needed

Strong interpersonal skills
Ability to work as part of a team & ability to build relationships
Competencies

Winning with integrity
Working together
Achieving results
Helping others succeed
Living our mission and values
Making every customer feel special
Let us give you the opportunity to be part of something bigger than yourself. It is time for
you #tobeapartner. Apply today!
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